Refund policy

As we sell bulk food and most of our items are not conventionally packaged, we are not able to control the manner in which the food is stored once it leaves our climate-controlled conditions.  We are therefore unable to accept returns of products or merchandise due to a change of mind, mistaken purchase or unwanted gift. 

You will be entitled to an exchange or refund of food product purchased in our store or online, if it is not fit for its usual purpose or of an acceptable quality if returned within 7 days with a clear proof of purchase. 

Please contact us if you have any questions at info@bellarinewholefoods.com.au or call us at 0421 640 640.